13286 - Ärendehanteringssystem för kundkontakter, Gävle kommun
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1. Contracting authority or entity
Official name
Gävle Kommun
National registration number
212000-2338
Telephone
Email address
Joint procurement
No
Type of contracting authority or entity
Local authority
Organisation role
Buyer
Main activity
General public services
The contract is awarded by a central purchasing body
No
The procurement is conducted on behalf of an other entity
No
2. Object
Title
Ärendehanteringssystem för kundkontakter, Gävle kommun
Reference number
13286
Description
Planerad upphandling av kundtjänstsystem. Ärendehanteringssystem för kundkontakter för Gävle kommun. Detta är en förhandsannonsering, omfattning och tider kan förändras fram tills upphandlingen annonserats.
Main CPV-code
48445000-9 Programvara för kundhantering
Contract nature
Supplies
Estimated value
Information about lots
No lots
Additional CPV codes
35710000-4 - Ledning, styrning, kommunikation och IT-system (C4), 35711000-1 - Ledning, styrning och kommunikationssystem, 48445000-9 - Programvara för kundhantering
Place of performance (NUTS-code)
SE313 Gävleborgs län
Contract period start
12/19/2023
Contract period end
Options enabled
No
Options description
3. Legal, economic, financial and technical information
Legal basis
32014L0024
Environmental requirements
Social requirements
Innovative requirements
Sheltered employment
No
Reserved procurement
Subject to law on procurement statistics
Yes
4. Procedure
Type of procedure
Open
Is direct procurement?
No
An electronic auction will be used
No
Accelerated procedure
No
A dynamic purchasing system is used
No
Information about dynamic purchasing system
The procurement concerns a framework agreement
No
Framework agreement type (if applicable)
Tender valid till
6/1/2024
6. Complementary info
National procurement number
KA14406
Date for initial dispatch of the notice
12/19/2023
TED Notice number