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49248 - Support och underhållstjänster avseende kundinformationssystem för Gävle Energi AB

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Sweden: System and support services
Support och underhållstjänster avseende kundinformationssystem för Gävle Energi AB

Contract or concession award notice – standard regime

1. Buyer

1.1 Buyer

Official name: Gävle Energi AB
Legal type of the buyer: Public undertaking, controlled by a regional authority
Activity of the contracting entity: Electricity-related activities

2. Procedure

2.1 Procedure

Title: Support och underhållstjänster avseende kundinformationssystem för Gävle Energi AB
Description: Syfte med upphandlingen är att få till stånd ramavtal avseende löpande support och underhållstjänster för kundinformationssystemet Business For Utilities Suite (BFUS). Exempelvis support avseende användande och konfigurering av BFUS och underhåll av befintlig installation, då till exempel olika förändringar sker i omgivande system som har integrationer med BFUS.
Procedure identifier: 0d5d0379-64e7-4add-802b-a67ad1a0d8a0
Internal identifier: 49248
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated: no

2.1.1 Purpose

Main nature of the contract: Services
Main classification (cpv): 72250000 System and support services
Additional classification (cpv): 72000000 IT services: consulting, software development, Internet and support
Additional classification (cpv): 72220000 Systems and technical consultancy services

2.1.2 Place of performance

Country subdivision (NUTS): Gävleborgs län (SE313)
Country: Sweden
Additional information: -

2.1.3 Value

Estimated value excluding VAT: 21 600 000 Swedish krona

2.1.4 General information

Legal basis:
Directive 2014/25/EU

5. Lot

5.1 Lot: LOT-0001

Title: Support och underhållstjänster avseende kundinformationssystem för Gävle Energi AB
Description: Syfte med upphandlingen är att få till stånd ramavtal avseende löpande support och underhållstjänster för kundinformationssystemet Business For Utilities Suite (BFUS). Exempelvis support avseende användande och konfigurering av BFUS och underhåll av befintlig installation, då till exempel olika förändringar sker i omgivande system som har integrationer med BFUS.
Internal identifier: Support och underhållstjänster avseende kundinformationssystem för Gävle Energi AB

5.1.1 Purpose

Main nature of the contract: Services
Main classification (cpv): 72250000 System and support services
Additional classification (cpv): 72000000 IT services: consulting, software development, Internet and support
Additional classification (cpv): 72220000 Systems and technical consultancy services

5.1.2 Place of performance

Country subdivision (NUTS): Gävleborgs län (SE313)
Country: Sweden
Additional information: -

5.1.3 Estimated duration

Start date: 01/04/2026
Duration end date: 31/03/2028

5.1.5 Value

Estimated value excluding VAT: 21 600 000 Swedish krona

5.1.6 General information

Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes

5.1.7 Strategic procurement

Aim of strategic procurement: Fulfilment of social objectives
Description: enligt upphandlingsdokumenten
Social objective promoted: Other

5.1.10 Award criteria

Criterion:
Type: Quality
Description: enligt upphandlingsdokumenten

5.1.15 Techniques

Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system

5.1.16 Further information, mediation and review

Review organisation: Förvaltningsrätten i Falun
Information about review deadlines: Se upphandlingsdokumenten
Organisation providing additional information about the procurement procedure: Gävle Energi AB
Organisation providing more information on the review procedures: Förvaltningsrätten i Falun

6. Results

Value of all contracts awarded in this notice: 21 600 000 Swedish krona

6.1 Result lot identifier: LOT-0001

At least one winner was chosen.

6.1.2 Information about winners

Winner:
Official name: Cgi Sverige Ab
Tender:
Tender identifier: 1
Identifier of lot or group of lots: LOT-0001
Value of the tender: 21 600 000 Swedish krona
The tender is a variant: no
Subcontracting: Not yet known
Contract information:
Identifier of the contract: Contract 255834 (0001)
Date on which the winner was chosen: 12/03/2026
Date of the conclusion of the contract: 12/05/2026

6.1.4 Statistical information

Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 1

8. Organisations

8.1 ORG-0001

Official name: Gävle Energi AB
Registration number: 556407-2501
Postal address: Box 783
Town: Gävle
Postcode: 801 29
Country subdivision (NUTS): Gävleborgs län (SE313)
Country: Sweden
Contact point: Hans-Åke Jonsson
Telephone: 026-172687
Internet address: https://www.gavleenergi.se/
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure

8.1 ORG-0002

Official name: Förvaltningsrätten i Falun
Registration number: 202100-2742
Postal address: Kullen 4
Town: Falun
Postcode: 79131
Country subdivision (NUTS): Dalarnas län (SE312)
Country: Sweden
Telephone: +46 233830000
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures

8.1 ORG-0003

Official name: Cgi Sverige Ab
Size of the economic operator: Medium
Registration number: 556337-2191
Postal address: Franzéngatan 6
Town: Stockholm
Postcode: 112 51
Country subdivision (NUTS): Gävleborgs län (SE313)
Country: Sweden
Contact point: Johan Anderhag
Telephone: 070-2256330
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0001

Notice information

Notice identifier/version: f4c917a0-9635-4d78-937b-1ab455b3ff35 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice dispatch date: 02/06/2026 14:04 +02:00
Languages in which this notice is officially available: Swedish